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Pliant Technologies supports immersive demonstrations at global construction arena

When a major construction and machinery company set out to elevate its immersive training and product demonstration experiences, it turned to Pearl Technology for a robust communication solution. Tasked with ensuring seamless, real-time coordination across its massive indoor and outdoor viewing arenas, Pearl deployed two Pliant Technologies CrewCom intercom systems, designed to support the live production environments.

The company’s indoor demonstration arena, which spans the size of several football fields, hosts live shows for dealers and clients from around the world. The facility features an 80-foot-wide video wall, advanced lighting, and a high-powered sound system, creating a theatrical showcase of new and existing equipment in action.

“These demonstrations are essentially large-scale productions”, says Jeremy Caldera, Executive Vice President of Pearl Technology. “There is heavy machinery moving, drones flying, camera crews shooting live feeds, and operators communicating in real time. This is all while a presenter narrates to a seated audience behind glass. It’s a live event that requires broadcast-level communication reliability.”

Pearl Technology worked with Pliant Technologies’ local manufacturers’ rep AudioBiz to implement two distinct CrewCom systems, including one permanently installed within the facility and another portable setup that can be deployed for outdoor or offsite demonstrations. The systems are designed to support multiple communication channels simultaneously, enabling seamless coordination between equipment operators, production staff, and presenters.

“We designed the setup with three primary channels”, Caldera explains. “One dedicated to operator-to-operator communication, another for production coordination between camera crews and directors, and a third ‘live’ channel that feeds operator commentary directly into the audience viewing area. That way, when a machine is being operated on the floor, attendees can hear the operator explain what’s happening in real time.”

Each setup utilizes Pliant’s CrewCom intercom system with CRP-44 radio packs and PHS-SB110 SmartBoom Pro single-ear headsets, offering interference-free performance across a large coverage area. Up to 32 radio packs are in use at one time, with operators, camera crews and announcers all working in sync during a show.

The system’s portable trailer-based setup, which serves as a fully equipped production booth, enables the company to replicate the same communication infrastructure for large outdoor events and special showcases held at other facilities. “The portable system mirrors the permanent one”, says Caldera. “It’s built into a trailer with its own headend equipment, telescoping antenna mast, and communication hub.”

(Photos: Pliant Technologies)

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